At Bearcross Dental Practice, we are committed to providing a safe and respectful environment for all. This policy outlines our stance against unacceptable behaviour and the procedures for managing such incidents.
Unacceptable behaviour
Unacceptable behaviour includes but is not limited to:
- Verbal abuse, threats, or harassment
- Physical violence or assault
- Discrimination or hate speech
- Any behaviour that compromises safety or dignity
Our procedure
Reporting:
All incidents should be reported to the designated safeguarding or management team immediately.
Response:
Incidents will be logged and investigated promptly. Appropriate action, including warning, banning, or involving law enforcement, will be taken depending on severity.
Support:
Victims of unacceptable behaviour will be offered support and reassurance throughout the process.